To port your mobile number across we will need the ICCID code from the back of the SIM card. Typically this is an 18-22 digit code.
There's a couple of ways of getting this code:
Let us know the phone number and the ICCID associated with it when you have time, thanks.
https://play.google.com/store/apps/details?id=com.MarkIF.SimDataReader&hl=en&gl=US
You¡ll receive your new SIM card just before it's due to be activated. We'd suggest waiting until your existing SIM is unable to connect to the network before putting the new SIM in your phone as then it will connect. If you put the new SIM in before your old SIM has been cancelled it will be unlikely to connect to the network.
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