We're always happy to help whenever we can.
In the first instance we would ask that you send us a WhatsApp, this way we can quickly ascertain if a support request is needed.
If a support request is necessary then please use our Support Request Page. You will have to create an account but once done you can login, create your support request and easily monitor the work being done to help you.
We also have a number of support articles available in our FAQs section that may be of help.